Rekapitulasi Data SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan Layanan Kesehatan Unsri Klinik Kesehatan UNSRI Tahun 2024
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 2 | 30 |
| 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 28 |
| 4 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 1 | 30 |
| 5 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 32 |
| 6 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 1 | 27 |
| 7 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 2 | 3 | 25 |
| 8 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 28 |
| 9 | 3 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 3 | 31 |
| 10 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 28 |
| 11 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 4 | 27 |
| 12 | 2 | 3 | 2 | 3 | 3 | 3 | 3 | 2 | 3 | 24 |
| 13 | 1 | 4 | 3 | 2 | 3 | 3 | 3 | 3 | 4 | 26 |
| 14 | 3 | 3 | 2 | 2 | 3 | 3 | 3 | 2 | 3 | 24 |
| 15 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 28 |
| 16 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 29 |
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 50 |
56 |
49 |
55 |
55 |
54 |
53 |
55 |
53 |
480 |
| Rata-Rata Pertanyaan | 2.94 |
3.29 |
2.88 |
3.24 |
3.24 |
3.18 |
3.12 |
3.24 |
3.12 |
28.25 |
| Rata-Rata Unsur | 50 / 1 = 50.00 50.00 / 17 = 2.94 |
56 / 1 = 56.00 56.00 / 17 = 3.29 |
49 / 1 = 49.00 49.00 / 17 = 2.88 |
55 / 1 = 55.00 55.00 / 17 = 3.24 |
55 / 1 = 55.00 55.00 / 17 = 3.24 |
54 / 1 = 54.00 54.00 / 17 = 3.18 |
53 / 1 = 53.00 53.00 / 17 = 3.12 |
55 / 1 = 55.00 55.00 / 17 = 3.24 |
53 / 1 = 53.00 53.00 / 17 = 3.12 |
28.24 |
| Rata-Rata Tertimbang Unsur | 50.00 / 17 = 2.94 2.94 X (1/ 9) 2.94 X 0.11 = 0.33 |
56.00 / 17 = 3.29 3.29 X (1/ 9) 3.29 X 0.11 = 0.37 |
49.00 / 17 = 2.88 2.88 X (1/ 9) 2.88 X 0.11 = 0.32 |
55.00 / 17 = 3.24 3.24 X (1/ 9) 3.24 X 0.11 = 0.36 |
55.00 / 17 = 3.24 3.24 X (1/ 9) 3.24 X 0.11 = 0.36 |
54.00 / 17 = 3.18 3.18 X (1/ 9) 3.18 X 0.11 = 0.35 |
53.00 / 17 = 3.12 3.12 X (1/ 9) 3.12 X 0.11 = 0.35 |
55.00 / 17 = 3.24 3.24 X (1/ 9) 3.24 X 0.11 = 0.36 |
53.00 / 17 = 3.12 3.12 X (1/ 9) 3.12 X 0.11 = 0.35 |
3.14 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
50 |
2.94 |
0.33 |
2 |
Sistem, Mekanisme, dan Prosedur |
1 |
56 |
3.29 |
0.37 |
3 |
Waktu Penyelesaian |
1 |
49 |
2.88 |
0.32 |
4 |
Biaya/Tarif |
1 |
55 |
3.24 |
0.36 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
55 |
3.24 |
0.36 |
6 |
Kompetensi Pelaksana |
1 |
54 |
3.18 |
0.35 |
7 |
Perilaku Pelaksana |
1 |
53 |
3.12 |
0.35 |
8 |
Sarana dan prasarana |
1 |
55 |
3.24 |
0.36 |
9 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
53 |
3.12 |
0.35 |
| Indeks SKM Pengguna Layanan Kesehatan UNSRI | 3.14 ( Baik ) | ||||
| Konversi | 78.43 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan : Layanan Kesehatan Unsri Klinik Kesehatan UNSRI Tahun 2024 | ||
Nilai SKM Pengguna Layanan Kesehatan UNSRI |
Layanan Kesehatan Unsri |
|
78.43B (Baik) |
Responden | |
Jumlah Responden |
17 Orang |
|
Jenis Kelamin |
Laki - Laki : 7 Orang Perempuan : 90 Orang |
|
Pendidikan |
SD : 4 Orang |
|
SMP : 0 Orang |
||
SMA : 6 Orang |
||
DIII : 0 Orang |
||
SI : 6 Orang |
||
SII : 1 Orang |
||