Rekapitulasi Data SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan Layanan Kesehatan Unsri Klinik Kesehatan UNSRI Tahun 2025
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 4 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 4 | 32 |
| 2 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 31 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 3 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 30 |
| 5 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 31 |
| 6 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 7 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 30 |
| Total | 26 |
23 |
23 |
26 |
24 |
22 |
24 |
22 |
27 |
217 |
| Rata-Rata Pertanyaan | 3.71 |
3.29 |
3.29 |
3.71 |
3.43 |
3.14 |
3.43 |
3.14 |
3.86 |
31 |
| Rata-Rata Unsur | 26 / 1 = 26.00 26.00 / 7 = 3.71 |
23 / 1 = 23.00 23.00 / 7 = 3.29 |
23 / 1 = 23.00 23.00 / 7 = 3.29 |
26 / 1 = 26.00 26.00 / 7 = 3.71 |
24 / 1 = 24.00 24.00 / 7 = 3.43 |
22 / 1 = 22.00 22.00 / 7 = 3.14 |
24 / 1 = 24.00 24.00 / 7 = 3.43 |
22 / 1 = 22.00 22.00 / 7 = 3.14 |
27 / 1 = 27.00 27.00 / 7 = 3.86 |
31.00 |
| Rata-Rata Tertimbang Unsur | 26.00 / 7 = 3.71 3.71 X (1/ 9) 3.71 X 0.11 = 0.41 |
23.00 / 7 = 3.29 3.29 X (1/ 9) 3.29 X 0.11 = 0.37 |
23.00 / 7 = 3.29 3.29 X (1/ 9) 3.29 X 0.11 = 0.37 |
26.00 / 7 = 3.71 3.71 X (1/ 9) 3.71 X 0.11 = 0.41 |
24.00 / 7 = 3.43 3.43 X (1/ 9) 3.43 X 0.11 = 0.38 |
22.00 / 7 = 3.14 3.14 X (1/ 9) 3.14 X 0.11 = 0.35 |
24.00 / 7 = 3.43 3.43 X (1/ 9) 3.43 X 0.11 = 0.38 |
22.00 / 7 = 3.14 3.14 X (1/ 9) 3.14 X 0.11 = 0.35 |
27.00 / 7 = 3.86 3.86 X (1/ 9) 3.86 X 0.11 = 0.43 |
3.44 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
26 |
3.71 |
0.41 |
2 |
Sistem, Mekanisme, dan Prosedur |
1 |
23 |
3.29 |
0.37 |
3 |
Waktu Penyelesaian |
1 |
23 |
3.29 |
0.37 |
4 |
Biaya/Tarif |
1 |
26 |
3.71 |
0.41 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
24 |
3.43 |
0.38 |
6 |
Kompetensi Pelaksana |
1 |
22 |
3.14 |
0.35 |
7 |
Perilaku Pelaksana |
1 |
24 |
3.43 |
0.38 |
8 |
Sarana dan prasarana |
1 |
22 |
3.14 |
0.35 |
9 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
27 |
3.86 |
0.43 |
| Indeks SKM Pengguna Layanan Kesehatan UNSRI | 3.44 ( Baik ) | ||||
| Konversi | 86.11 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan : Layanan Kesehatan Unsri Klinik Kesehatan UNSRI Tahun 2025 | ||
Nilai SKM Pengguna Layanan Kesehatan UNSRI |
Layanan Kesehatan Unsri |
|
86.11B (Baik) |
Responden | |
Jumlah Responden |
7 Orang |
|
Jenis Kelamin |
Laki - Laki : 2 Orang Perempuan : 7 Orang |
|
Pendidikan |
SD : 0 Orang |
|
SMP : 1 Orang |
||
SMA : 1 Orang |
||
DIII : 0 Orang |
||
SI : 4 Orang |
||
SII : 0 Orang |
||