Rekapitulasi Data SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan Poli Gigi Klinik Kesehatan UNSRI Tahun 2024
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
| 2 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 28 |
| 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 29 |
| 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 26 |
| 5 | 3 | 4 | 2 | 3 | 3 | 3 | 3 | 2 | 3 | 26 |
| 6 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 30 |
| 7 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 31 |
| 8 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 10 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 28 |
| 11 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 29 |
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 34 |
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 35 |
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 35 |
| Total | 47 |
50 |
46 |
46 |
48 |
49 |
48 |
44 |
52 |
430 |
| Rata-Rata Pertanyaan | 3.36 |
3.57 |
3.29 |
3.29 |
3.43 |
3.50 |
3.43 |
3.14 |
3.71 |
30.72 |
| Rata-Rata Unsur | 47 / 1 = 47.00 47.00 / 14 = 3.36 |
50 / 1 = 50.00 50.00 / 14 = 3.57 |
46 / 1 = 46.00 46.00 / 14 = 3.29 |
46 / 1 = 46.00 46.00 / 14 = 3.29 |
48 / 1 = 48.00 48.00 / 14 = 3.43 |
49 / 1 = 49.00 49.00 / 14 = 3.50 |
48 / 1 = 48.00 48.00 / 14 = 3.43 |
44 / 1 = 44.00 44.00 / 14 = 3.14 |
52 / 1 = 52.00 52.00 / 14 = 3.71 |
30.71 |
| Rata-Rata Tertimbang Unsur | 47.00 / 14 = 3.36 3.36 X (1/ 9) 3.36 X 0.11 = 0.37 |
50.00 / 14 = 3.57 3.57 X (1/ 9) 3.57 X 0.11 = 0.40 |
46.00 / 14 = 3.29 3.29 X (1/ 9) 3.29 X 0.11 = 0.37 |
46.00 / 14 = 3.29 3.29 X (1/ 9) 3.29 X 0.11 = 0.37 |
48.00 / 14 = 3.43 3.43 X (1/ 9) 3.43 X 0.11 = 0.38 |
49.00 / 14 = 3.50 3.50 X (1/ 9) 3.50 X 0.11 = 0.39 |
48.00 / 14 = 3.43 3.43 X (1/ 9) 3.43 X 0.11 = 0.38 |
44.00 / 14 = 3.14 3.14 X (1/ 9) 3.14 X 0.11 = 0.35 |
52.00 / 14 = 3.71 3.71 X (1/ 9) 3.71 X 0.11 = 0.41 |
3.41 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
47 |
3.36 |
0.37 |
2 |
Sistem, Mekanisme, dan Prosedur |
1 |
50 |
3.57 |
0.40 |
3 |
Waktu Penyelesaian |
1 |
46 |
3.29 |
0.37 |
4 |
Biaya/Tarif |
1 |
46 |
3.29 |
0.37 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
48 |
3.43 |
0.38 |
6 |
Kompetensi Pelaksana |
1 |
49 |
3.50 |
0.39 |
7 |
Perilaku Pelaksana |
1 |
48 |
3.43 |
0.38 |
8 |
Sarana dan prasarana |
1 |
44 |
3.14 |
0.35 |
9 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
52 |
3.71 |
0.41 |
| Indeks SKM Pengguna Layanan Kesehatan UNSRI | 3.41 ( Baik ) | ||||
| Konversi | 85.32 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan : Poli Gigi Klinik Kesehatan UNSRI Tahun 2024 | ||
Nilai SKM Pengguna Layanan Kesehatan UNSRI |
Poli Gigi |
|
85.32B (Baik) |
Responden | |
Jumlah Responden |
14 Orang |
|
Jenis Kelamin |
Laki - Laki : 7 Orang Perempuan : 90 Orang |
|
Pendidikan |
SD : 3 Orang |
|
SMP : 2 Orang |
||
SMA : 8 Orang |
||
DIII : 0 Orang |
||
SI : 1 Orang |
||
SII : 0 Orang |
||