Rekapitulasi Data SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan KIA dan Poli Khusus Klinik Kesehatan UNSRI Tahun 2024
| No Responden | Pertanyaan | Total | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | |||||||||||
| 1 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 34 | |||||||||
| 2 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | |||||||||
| 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 30 | |||||||||
| 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 70 |
| 5 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 34 | |||||||||
| 6 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 4 | 34 | |||||||||
| 7 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 33 | |||||||||
| 8 | 4 | 3 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 30 | |||||||||
| 9 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 30 | |||||||||
| 10 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 28 | |||||||||
| 11 | 4 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 32 | |||||||||
| 12 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 32 | |||||||||
| 13 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 4 | 4 | 32 | |||||||||
| 14 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 33 | |||||||||
| 15 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 28 | |||||||||
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 34 | |||||||||
| Total | 61 |
59 |
58 |
57 |
62 |
64 |
61 |
61 |
66 |
549 | |||||||||
| Rata-Rata Pertanyaan | 3.81 |
3.69 |
3.63 |
3.56 |
3.88 |
4.00 |
3.81 |
3.81 |
4.13 |
34.32 | |||||||||
| Rata-Rata Unsur | 61 / 1 = 61.00 61.00 / 16 = 3.81 |
59 / 1 = 59.00 59.00 / 16 = 3.69 |
58 / 1 = 58.00 58.00 / 16 = 3.63 |
57 / 1 = 57.00 57.00 / 16 = 3.56 |
62 / 1 = 62.00 62.00 / 16 = 3.88 |
64 / 1 = 64.00 64.00 / 16 = 4.00 |
61 / 1 = 61.00 61.00 / 16 = 3.81 |
61 / 1 = 61.00 61.00 / 16 = 3.81 |
66 / 1 = 66.00 66.00 / 16 = 4.13 |
34.31 | |||||||||
| Rata-Rata Tertimbang Unsur | 61.00 / 16 = 3.81 3.81 X (1/ 9) 3.81 X 0.11 = 0.42 |
59.00 / 16 = 3.69 3.69 X (1/ 9) 3.69 X 0.11 = 0.41 |
58.00 / 16 = 3.63 3.63 X (1/ 9) 3.63 X 0.11 = 0.40 |
57.00 / 16 = 3.56 3.56 X (1/ 9) 3.56 X 0.11 = 0.40 |
62.00 / 16 = 3.88 3.88 X (1/ 9) 3.88 X 0.11 = 0.43 |
64.00 / 16 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
61.00 / 16 = 3.81 3.81 X (1/ 9) 3.81 X 0.11 = 0.42 |
61.00 / 16 = 3.81 3.81 X (1/ 9) 3.81 X 0.11 = 0.42 |
66.00 / 16 = 4.13 4.13 X (1/ 9) 4.13 X 0.11 = 0.46 |
3.81 | |||||||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
61 |
3.81 |
0.42 |
2 |
Sistem, Mekanisme, dan Prosedur |
1 |
59 |
3.69 |
0.41 |
3 |
Waktu Penyelesaian |
1 |
58 |
3.63 |
0.40 |
4 |
Biaya/Tarif |
1 |
57 |
3.56 |
0.40 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
62 |
3.88 |
0.43 |
6 |
Kompetensi Pelaksana |
1 |
64 |
4.00 |
0.44 |
7 |
Perilaku Pelaksana |
1 |
61 |
3.81 |
0.42 |
8 |
Sarana dan prasarana |
1 |
61 |
3.81 |
0.42 |
9 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
66 |
4.13 |
0.46 |
| Indeks SKM Pengguna Layanan Kesehatan UNSRI | 3.81 ( Sangat Baik ) | ||||
| Konversi | 95.31 | ||||
| Mutu Pelayanan | A (Sangat Baik) | ||||
Nilai SKM Pengguna Layanan Kesehatan UNSRI Unit Pelayanan : KIA dan Poli Khusus Klinik Kesehatan UNSRI Tahun 2024 | ||
Nilai SKM Pengguna Layanan Kesehatan UNSRI |
KIA dan Poli Khusus |
|
95.31A (Sangat Baik) |
Responden | |
Jumlah Responden |
16 Orang |
|
Jenis Kelamin |
Laki - Laki : 5 Orang Perempuan : 90 Orang |
|
Pendidikan |
SD : 3 Orang |
|
SMP : 1 Orang |
||
SMA : 9 Orang |
||
DIII : 0 Orang |
||
SI : 3 Orang |
||
SII : 0 Orang |
||